Last updated 2026-05-21
Refund Policy
When refunds and credits apply for The Nutrition Box subscriptions and individual deliveries.
Missed or failed deliveries
Eligible for a credit or refund when reported within 24 hours of the scheduled delivery window.
Quality issues
Contact support with a photo and description; resolution typically issued as a meal credit.
Skip credits
Skip credits are non-refundable for cash but do not expire while your subscription is active.
How to request
Email [email protected] or use the contact form in your customer dashboard.